Responsible Gaming at cd6

cd6's Responsible Gaming Commitment

At cd6, we believe that gambling should always be a form of entertainment — a way to engage with the sports you love or enjoy a few rounds of live baccarat after a long day. It should never be a way to chase financial losses, relieve stress, or escape everyday problems. When it stops being fun, it has stopped being what it was meant to be.

We have built a suite of responsible gaming tools directly into the cd6 platform so that every player in Bangladesh can set personal boundaries, take breaks, or close their account if they choose. Our support team is available around the clock to assist any player who feels that their gambling habits may be getting out of hand.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gambling may be having a negative impact on your life:

• Spending more money than you planned on gambling, or gambling with money set aside for bills, food, or rent.
• Chasing losses — continuing to bet in an attempt to recover money you have already lost.
• Gambling for longer than you intended, losing track of time during sessions, or missing sleep due to late-night gaming.
• Feeling restless, irritable, or anxious when not gambling, or using gambling as a way to escape worry or emotional distress.
• Hiding gambling activity from family members, lying about how much you have spent, or becoming secretive about your phone or account.
• Borrowing money, taking out loans, or selling possessions in order to fund gambling.
• Repeatedly trying and failing to cut down or stop gambling despite wanting to do so.

Your Responsible Gaming Toolkit

cd6 provides the following built-in tools to every registered player. All tools can be activated by contacting our support team via email. There is no charge for using any of these features:

How Deposit Limits Work at cd6

Deposit limits are one of the most effective tools for staying in control of your spending. When you set a limit on your cd6 account — whether daily (resets at midnight BST), weekly (resets every Monday), or monthly (resets on the 1st of each month) — you cannot deposit beyond that amount within the defined period, regardless of whether you make the request manually or attempt it through bKash, Nagad, or Rocket.

Reducing a deposit limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling-off period before the higher limit becomes active — this delay is intentional and is there to protect you from making impulsive decisions during a losing streak or an emotionally charged session.

Requesting Self-Exclusion from cd6

Self-exclusion is a formal process that temporarily or permanently closes your access to the cd6 platform. It is available to any player who feels they need a longer break or who wants to stop gambling entirely. Here is how to request it:

1. 1

   Contact Support by Email

   Send a message to [email protected] from the email address registered on your account. State clearly that you are requesting self-exclusion and specify the duration: 30 days, 60 days, 90 days, 6 months, 1 year, or permanent.

2. 2

   Verification

   Our support team will verify your identity against the account to prevent unauthorised exclusion requests. This step is completed within 24 hours of your request.

3. 3

   Exclusion Activated

   Once active, your account is locked. Any remaining real-money balance is held securely and will be refunded to your registered payment method upon expiry of the exclusion period, or immediately upon request for permanent closure.

4. 4

   No Promotional Contact

   During any self-exclusion period, cd6 will not send you any promotional emails, SMS messages, or push notifications. If you receive any such communication in error, please report it to our support team immediately.

Protecting Players Under 21

cd6 is an adults-only platform. The minimum age to register and play is 21 years. We verify age during registration using national identity documents. Accounts found to belong to players under 21 will be closed immediately, all pending withdrawals will be cancelled, and deposited funds may be withheld pending investigation.

If you are a parent or guardian and believe that a minor in your household has accessed cd6, please contact us immediately at [email protected]. We also strongly recommend installing parental control software on any shared or family device to prevent underage access to online gambling platforms. Many such tools are available free of charge for both Android and iOS devices.

Tips for Playing Responsibly at cd6

Even if you do not consider yourself at risk, healthy habits make the gambling experience more enjoyable and sustainable over time. Here are our top practical tips for every player:

Need Help? Contact cd6 Support

If you are worried about your own gambling or that of someone you care about, please do not hesitate to reach out. Our support team is available 24 hours a day, 7 days a week. All responsible gaming requests — including self-exclusion, deposit limit changes, cool-off periods, and account closure — are handled with complete confidentiality and without judgement.