cd6 Privacy Policy – How We Handle Your Data

Introduction and Scope

This Privacy Policy ("Policy") describes how cd6 ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data belonging to players and visitors who access cd6.pro. cd6 is an online casino and sports betting platform operated for players in Bangladesh. We are committed to handling personal data responsibly, using it only for the purposes described in this Policy, and protecting it using industry-standard security measures including SSL encryption.

By registering an account on cd6.pro or by continuing to use the platform after this Policy has been published, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not consent, you must not use the cd6 platform.

Personal Data We Collect

We collect the following categories of personal data when you use cd6:

How We Use Your Personal Data

cd6 uses personal data collected from players for the following purposes only:

1. Account registration and management: to create and maintain your player account, verify your identity, process KYC documentation, and enable you to log in securely.
2. Processing transactions: to handle deposits, withdrawals, and refunds via bKash, Nagad, Rocket, and partner banks accurately and securely.
3. Providing gaming services: to operate game sessions, record bet outcomes, apply bonuses, and generate account statements.
4. Fraud prevention and security: to detect and prevent money laundering, identity fraud, bonus abuse, multiple account creation, and any other conduct that violates our Terms & Conditions.
5. Responsible gaming: to monitor gameplay patterns that may indicate problem gambling and to apply voluntary or mandatory responsible gaming tools including deposit limits and self-exclusion.
6. Customer support: to respond to your queries, complaints, and support requests, and to maintain a record of communications for quality assurance purposes.

Legal Basis for Processing

cd6 processes your personal data on the following legal bases:

1. Contractual necessity: processing required to fulfil the contract between you and cd6 when you register an account, make a deposit, or place a bet.
2. Legal obligation: processing required to comply with applicable law, including anti-money laundering obligations, age verification requirements, and fraud reporting duties.
3. Legitimate interests: processing carried out to protect the security of the platform, prevent fraud, maintain the integrity of our games, and operate our responsible gaming programme.
4. Consent: where we send you optional promotional communications, we do so on the basis of your consent. You may withdraw consent to receive marketing communications at any time by contacting support.

Data Sharing and Disclosure

cd6 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where strictly necessary:

1. Payment processors and mobile wallet providers: bKash, Nagad, Rocket, and partner banks require transaction reference data to process deposits and withdrawals. We share only the minimum data necessary to complete each transaction.
2. Game studios and software providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and PG Soft may receive session and game-round data as part of their game integrity and RNG certification processes. No personally identifiable information is shared with studios beyond what is technically required.
3. Regulatory and law enforcement authorities: cd6 will disclose personal data to competent authorities where required by applicable law, court order, or official regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.
4. Fraud prevention and KYC verification services: third-party identity verification providers may process your KYC documents on our behalf under strict data processing agreements that prohibit them from using your data for any other purpose.

Data Retention

cd6 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. In practice, this means: account and transaction data is retained for a minimum of five years after account closure to comply with anti-money laundering record-keeping obligations; gaming activity data is retained for a minimum of three years; cookie and device data is retained for up to twelve months from your last session.

When data is no longer required, cd6 will securely delete or anonymise it so that it can no longer be associated with an identifiable individual. Where anonymisation is used (for example, for aggregate analytics), the resulting data is not personal data and is not subject to this Policy.

Security Measures

cd6 takes the security of your personal data seriously. We implement SSL (Secure Sockets Layer) encryption on all data transmitted between your browser and our servers, ensuring that your account credentials, payment details, and personal information are protected in transit. Our servers are protected by firewalls and access controls, and access to player data by cd6 staff is restricted to authorised personnel only, on a need-to-know basis.

Despite these measures, no internet transmission is 100% secure. cd6 cannot guarantee the absolute security of data transmitted to or from our platform over the internet. If you believe your account has been compromised, please contact our support team immediately at [email protected] so that we can take appropriate action to protect your account.

Your Data Rights

You have the following rights in relation to the personal data cd6 holds about you. To exercise any of these rights, contact us at [email protected] with your full name and account details:

• 👁️

  Right of Access

  You may request a copy of all personal data cd6 holds about you. We will provide this within a reasonable timeframe, subject to identity verification.

• ✏️

  Right of Rectification

  You may request correction of any personal data we hold about you that is inaccurate or incomplete. Updates to account details can also be made by contacting support directly.

• 🗑️

  Right of Erasure

  You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. Note that data subject to mandatory retention periods (e.g. anti-money laundering records) cannot be erased until those periods have elapsed.

• ⛔

  Right to Object

  You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. cd6 will consider your objection and cease processing unless we have compelling legitimate grounds that override your interests.

• 📦

  Right to Data Portability

  You may request that cd6 provide your personal data in a structured, commonly used, machine-readable format where processing is carried out by automated means on the basis of your consent or a contract with you.

Cookies and Tracking Technologies

cd6 uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files stored on your device when you visit cd6.pro. We use three categories of cookies:

1. Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your session and security cookies that help protect your account. Essential cookies cannot be disabled without breaking the platform.
2. Functional cookies: remember your preferences such as language settings and display options to provide a more personalised experience. These are optional but disabling them may reduce platform functionality.
3. Analytics cookies: collect anonymised data about how players interact with cd6.pro — including pages visited, time spent on the platform, and navigation paths — to help us understand usage patterns and improve the platform experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the cd6 platform. For full details on how to manage cookies in your browser, refer to your browser provider's help documentation.

Third-Party Services and Links

The cd6 platform integrates third-party game content provided by studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and PG Soft. These studios operate under their own privacy and data protection policies. While cd6 takes care to partner only with reputable, certified studios, we are not responsible for the privacy practices of third-party game providers once their game client is loaded in your browser session.

cd6 does not include links to external third-party websites within its platform. If you navigate to any external site, the privacy policy of that site governs how your data is handled there, and cd6 has no control over or responsibility for that handling.

Children and Underage Players

cd6 is strictly an adults-only platform. The minimum age to register is 21 years. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If a parent or guardian believes that their child has registered on cd6.pro or submitted personal data to us, they should contact [email protected] immediately. Upon verification, we will delete all data associated with the underage individual and close the account permanently.

Changes to This Privacy Policy

cd6 reserves the right to update this Privacy Policy at any time. When a material change is made, we will use reasonable efforts to notify registered players via their account email or mobile number, or by displaying a notice on cd6.pro. The updated Policy will take effect from the date of publication. We encourage you to review this Policy periodically to stay informed of how we handle your personal data. Continued use of the cd6 platform after any update constitutes your acceptance of the revised Policy.

Contact Us About Your Data

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data cd6 holds about you, please contact our support team in writing. We aim to acknowledge all data-related requests within 24 hours and to provide a substantive response within five business days.